Qualitative Research, Quantified.
Value Architect is an Insights Modeling Pipeline (IMP) that models and quantifies qualitative research studies of any size.
Designed by researchers for researchers, our ‘Researcher in the Loop’ approach empowers and enables any research team to deliver key insights and recommendations fast and at scale.
Uncover the real story customers are sharing behind their loyalty scores.
Empower your teams to focus on strategic work, saving thousands of hours
Are you overwhelmed by the open-ended feedback that gets collected but not used for decision-making?* Change the paradigm and start making better decisions
*Forrester reports that ~60-73% of all data within an enterprise goes unused for analytics.
Our Approach: Researcher in the Loop
Any AI-enabled qualitative analysis capability needs to work symbiotically within a modeling flow the researcher can drive, tune, review and trust – empowering researchers with the confidence they need reporting insights to key decision makers.
Our team decided it wasn’t enough to build and provide VOC analytics as a service only. So, we developed an accessible insights modeling pipeline that researchers can drive, without any coding.
See our product page for more details.
It all starts with uncovering the nuances of your customer’s story
Our unique approach using GenAI and linguistic prompt engineering identifies, extracts and classifies the key value statements in your customers story – providing the power downstream to build nuanced and accurate topic models.
KEY DRIVER ANALYTICS. WITHOUT EXPANDING RESOURCES.
Arrive at Better Decisions, Faster
Customer Experience
KEY DRIVER ANALYTICS
Quickly arrive at key drivers and improvement areas that matters in your Voice of Customers.
Insights & Research
GENAI ENABLED
Significantly accelerate the timeline from collection to insights with the state of the art GenAI clustering and Topic Modeling algorithms..
Product Feedback
UP-TO-DATE INSIGHT MODEL
Improve your product or service with a repeatable insight model that you can compare to time periods, before and after releases.
Employee Experience
PREDICT BEHAVIOR
Take action in improving your Employee Experience journey with long form interviews and employee surveys.
Let’s Talk
Have questions? Want to learn more? Let’s connect.
FAQ
How do I try and sign up?
Simply schedule a demo and we’ll take care of the rest.
Can I see how the insights are generated?
Absolutely, we have full data transparency on how our value statements are categorized and summarized. It’s a peace of mind to be able to analyze and eventually edit how our AI engines are working to categorize.
Is there a limit on the data set?
In this pilot phase, we are requesting 5000 records. We don’t have a minimum.
What is the engagement model?
Currently we are in our beta phase and testing out use cases and market/product fit. At the end of this phase, we will launch with Value Architect Analyst and Value Architect Viewer
How do I upload the data?
We will send you a secure link so you can upload in txt, csv and many other text formats. We are working on voice and video formats, and they will be available in the near future.
Do I need to code to use your service?
No, you don’t. Value Architect is a no-code managed service that provides an easy interface to interact with to analyze and synthesize qualitative comments.
Would you like to know more about Value Architect?
Connect with us and let’s have a conversation to answer your questions.